Terms & Conditions

Welcome to Sifat Perfumes. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. About Sifat Perfumes

Sifat Perfumes is a fragrance brand based in Karachi, Pakistan. Our website is available at https://sifatperfumes.com/.

These Terms & Conditions apply to all visitors, customers, and users of our website.

2. Products & Product Information

We make every effort to ensure that product names, descriptions, images, prices, and fragrance information displayed on our website are accurate.

However, slight differences in colour, packaging, or appearance may occur due to photography, lighting, screen settings, or product availability.

Fragrance performance and longevity may vary from person to person depending on skin type, application, environment, and other factors.

3. Prices

All product prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Sifat Perfumes reserves the right to change product prices, promotions, discounts, or offers at any time without prior notice.

Any price change will not affect an order that has already been confirmed, except where an obvious pricing error has occurred.

4. Orders

When you place an order through our website, you are making a request to purchase the selected products.

We reserve the right to accept, reject, or cancel an order in certain circumstances, including:

• Product availability issues

• Incorrect or incomplete customer information

• Suspected fraudulent or unauthorized activity

• Incorrect pricing or product information

• Delivery restrictions

Once your order is confirmed, we will process it for dispatch.

5. Cash on Delivery

We currently offer Cash on Delivery (COD) as a payment option.

The customer is responsible for providing accurate contact and delivery information and being available to receive the order.

Additional online payment methods may be introduced in the future.

6. Order Cancellation

Orders can be cancelled at any time, free of charge.

Once an order has been dispatched, it cannot be cancelled. After delivery, any eligible return or exchange will be handled according to our Return & Exchange Policy.

7. Shipping & Delivery

Orders usually arrive within 5–7 business days, depending on the customer’s location and courier service.

Delivery times are estimates and may occasionally be affected by circumstances outside our control, including courier delays, weather conditions, public holidays, or other unforeseen circumstances.

Customers are responsible for providing a complete and accurate delivery address and contact number.

8. Returns & Exchanges

We offer a 7-day return and exchange window from the date of delivery, subject to the conditions outlined in our Return & Exchange Policy.

Products must generally be returned in their original condition and packaging to qualify.

For complete details, please refer to our Return & Exchange Policy.

9. Fragrance Care

Customers are responsible for storing their perfumes appropriately after delivery.

For best results, perfumes should be stored in a cool, dry place away from direct sunlight, excessive heat, and humidity.

10. Website Use

You agree to use our website only for lawful purposes.

You must not:

• Attempt to gain unauthorized access to our website or systems

• Use the website for fraudulent or unlawful activities

• Copy, reproduce, or misuse our website content without permission

• Interfere with the operation or security of the website

• Submit false or misleading information

11. Intellectual Property

All content on the Sifat Perfumes website, including logos, branding, product images, photographs, graphics, text, designs, and other materials, belongs to Sifat Perfumes or its respective content owners.

You may not reproduce, copy, modify, distribute, or use our content for commercial purposes without prior written permission.

12. Third-Party Services

Our website may use third-party services such as courier companies, payment providers, hosting services, analytics tools, or other service providers.

These third parties may have their own terms and privacy policies, and Sifat Perfumes is not responsible for the policies or practices of independent third-party providers.

13. Accuracy of Information

We make reasonable efforts to keep the information on our website accurate and up to date.

However, we do not guarantee that all website content will always be complete, accurate, current, or free from errors.

If an error is discovered in product information, pricing, availability, or other website content, we reserve the right to correct it.

14. Limitation of Liability

To the extent permitted by applicable law, Sifat Perfumes will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including courier delays, service interruptions, technical issues, or misuse of products.

Our responsibility in relation to a purchased product will generally be limited to the remedies available under our applicable return, exchange, and refund policies.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Changes to These Terms

Sifat Perfumes reserves the right to update or modify these Terms & Conditions at any time.

Any changes will be published on this page. Your continued use of the website after changes are posted means you accept the updated Terms & Conditions.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Sifat Perfumes
Block 10-A, Gulshan-e-Iqbal, Karachi, Pakistan
Email: info@sifatperfumes.com
Phone: 0303-3415108

Last updated: August 2026