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Frequently Asked Questions
Everything you need to know about Sifat Perfumes. Can't find your answer? Reach out to us.
Orders & Shipping
How can I place an order?
Simply browse our collection, select your preferred fragrance, add it to your cart, and proceed to checkout. Follow the steps to enter your delivery details and confirm your order.
Do you offer Cash on Delivery?
Yes, we currently offer Cash on Delivery for your convenience. You can pay when your order is delivered to you.
How long will my order take to arrive?
Can I change or cancel my order after placing it?
Yes, you can cancel your order at any time. Simply contact us with your order details, and we’ll assist you with the cancellation.
How can I track my order?
Once your order has been dispatched, you will receive tracking details where available. You can use these details to follow your shipment until it reaches you.
Products & Quality
What type of perfumes does Sifat Perfumes offer?
We offer carefully selected fragrances designed to bring a premium and memorable scent experience to every customer.
How long does the fragrance last?
Fragrance longevity can vary depending on the perfume, skin type, and application. Our perfumes are crafted to provide a lasting and noticeable scent throughout the day.
Are Sifat Perfumes suitable for everyday wear?
Yes. Our collection includes fragrances suitable for everyday use as well as special occasions, so you can find a scent that matches your style and mood.
How should I store my perfume?
Keep your perfume in a cool, dry place away from direct sunlight, heat, and humidity. Proper storage helps preserve its fragrance and quality.
Can I choose a perfume based on my preferred scent?
Absolutely. Whether you prefer fresh, woody, sweet, floral, or deeper oriental fragrances, you can explore our collection and choose a scent that suits your preference.
Payments & Returns
What payment methods do you accept?
We currently offer Cash on Delivery (COD) for your convenience. More secure online payment options may be added in the future.
Is Cash on Delivery available for all orders?
Yes, Cash on Delivery is currently available for orders placed through our website, subject to delivery availability in your area.
Can I return or exchange my perfume?
Yes, we offer a 7-day exchange policy. Please contact us within 7 days of receiving your order to request an exchange.
What condition should the product be in for an exchange?
The perfume must be unused, unopened, and in its original packaging to qualify for an exchange. Products that have been used or damaged may not be eligible.
How do I request an exchange?
Simply contact our customer support team within 7 days of receiving your order with your order details. Our team will guide you through the exchange process.
Fragrance Care
How should I store my perfume?
Keep your perfume in a cool, dry place, away from direct sunlight and heat. This helps preserve its fragrance and quality.
Can I keep my perfume in the bathroom?
It’s best to avoid storing perfume in the bathroom, as humidity and temperature changes can affect the fragrance over time.
Where should I apply perfume for better longevity?
Apply perfume to pulse points such as your wrists, neck, and behind your ears. These warmer areas can help the fragrance develop and last longer.
Should I rub my wrists together after applying perfume?
No. Avoid rubbing your wrists together, as this can disturb the fragrance as it develops. Simply spray and let it dry naturally.
How can I make my fragrance last longer?
Apply perfume to moisturised skin and focus on pulse points. Avoid excessive rubbing and store your bottle properly when not in use.
Still have questions?
Our fragrance concierge team is here to help you find your perfect scent.
Contact Us